Contact · Richmond, Virginia
Tell me what you're actually facing.
Not a form that disappears into a queue. Tell me the situation, the group, or the thing that has been sitting at the back of your mind, and I will tell you honestly whether I am the right person for it.
Send a message
Goes straight to Carmen’s inbox. Usually answered within one business day.
Or reach me directly
- Emailcarmen@carmenthemomba.com
- Phone804-892-2437
- Based inRichmond, Virginia
- BusinessMomba Promotions LLC — Virginia SWaM-Certified, Women-Owned & Military-Owned
The fastest route is a 15-minute call. Pick a slot that suits you and we will use the time to work out what you need — including whether that is me.
What I can help with.
Most enquiries land in one of these. If yours doesn't, send it anyway.
Individuals & Families
Private and small-group training
Safety, readiness and resilience training built around your routines, environment, responsibilities and physical ability — rather than a one-size-fits-all syllabus.
See training options →Realtors & Brokerages
Realtor Safety CE, 2 elective hours
DPOR-approved continuing education, course #0214031425, delivered live and hands-on at your brokerage, association or sales meeting. Group and individual registration.
See the CE course →Organizations
Teams, campuses and nonprofits
Programs built around where your risk actually sits: field staff, front desks, late shifts, home visits, campus housing and lone-worker exposure.
Organizational training →Keynotes, conference sessions and association events across Virginia.
Check availability →Sessions run throughout Richmond, Midlothian, Chesterfield, Henrico, Glen Allen, Short Pump and Mechanicsville, and travel regularly to Williamsburg, Petersburg, Charlottesville and Northern Virginia. If you are elsewhere in the Commonwealth, ask — dates can often be routed around a trip that is already booked.
What happens after you get in touch.
Four steps, and none of them involve being added to a drip campaign.
You send the details. Whatever you have. If all you can say is that something happened and you do not want to feel that way again, that is enough to start with.
I read it and reply, usually within a business day. Messages come to me directly rather than to an assistant or a queue, so the answer you get is a real one.
We talk for fifteen minutes if it would help. Most enquiries are settled faster on a short call than over a week of email. If a call is not necessary, I will not push for one.
You get a straight recommendation. Including, where it applies, that a cheaper option, a different format, or somebody other than me would serve you better. That happens often enough to be worth saying out loud.
Tell me the real situation, not the tidied-up version. The tidied-up version is harder to train for.
Before you write.
How quickly will I hear back?
Usually within one business day. Momba is a small business rather than a call centre, so messages are read and answered by Carmen directly — which is slower than an auto-responder and a great deal more useful.
Do I have to know what I want before I get in touch?
No, and most people don't. “Something happened and I don't want to feel like that again” is a perfectly good starting point. Working out the right format is what the first conversation is for.
Do you train individuals, or only groups?
Both. Private one-to-one training, small groups, brokerage and association CE, organizational programs, and speaking engagements. Individual training options and pricing are listed on the training page.
What areas do you cover?
Richmond and the surrounding metro as standard — Midlothian, Chesterfield, Henrico, Glen Allen, Short Pump and Mechanicsville — with regular travel to Williamsburg, Petersburg, Charlottesville and Northern Virginia.
Where do I buy merchandise or the book?
Merchandise, the book and event tickets are on the Momba shop at shop.carmenthemomba.com. This site handles training, CE and speaking.
Start with fifteen minutes.
No pressure, no obligation, and a straight answer about fit.